It was a huge learning curve as it was my first WordPress blog. The code was beautiful, until I got my hands on it! I am extremely pleased with what I have managed to do so far and with the quality of the theme.

I experienced problems with images from the start. When I first uploaded the theme it didn’t look right and none of the images were showing.

I contacted Brian on a Sunday evening and was not expecting an answer until at least the Monday. I received a response within an hour. He stated that the theme had been corrupted during the upload process and to try uploading it again. I did, but with the same result. I emailed him back and he uploaded the theme for me. It was all ready for me to mess up the code on Monday morning. Fantastic customer service.

Anyway, the problem with the images! I accidentally deleted all the images from my virtual assistance site . Being highly organised I had a backup. I uploaded the images and discovered that the images were being corrupted during the upload process to my web server (Brian was right all along!). I downloaded Filezilla, another FTP program, and uploaded the images without any problems.

I was uploading the images manually to my web server and all was OK. I then discovered that WordPress could upload the images for you, via the Add Media link. But low and behold, it didn’t work.

After searching the internet for a solution and much investigation the problem was very simple. If you are experiencing problems, these are some of the resolutions I came across while investigating.

Try these:

1. Go to Settings > Miscellaneous > Store uploads in this folder. Check the directory where it is uploading your images to. This was actually my problem. It was pointing to hotvasoftware/wp-content/uploads. As my website is hotvasoftware.com it was creating a new directory called hotvasoftware. It is now using the default setting of wp-content/uploads and appears to be working.
2. Check the file permissions on wp-content. Here’s a good forum post on file permissions http://wordpress.org/support/topic/194297.
3. Apparently, plugins can cause problems. As I had no plugins on my blog at the time, I could take this out of the equation. If you have a number of plugins, try disabling them and adding them back, one at a time, to see if one of them is causing a problem.

I noticed that WordPress 2.8.1. is now available so you could always try upgrading.